Booking — J&T Moves

Please provide the details below and we’ll get back to you as soon as possible.

Name

First Name

Last Name

Telephone Number

Planned Date of Move

YYYY

Residential or Commercial

Number of Bedrooms

Moving From

Moving To

Message

Terms and Conditions

TERMS & CONDITIONS

OUR QUOTATION
1.     Our quotations do not include any fees or taxes payable to government bodies.
2.     Our quotations are subject to change if circumstances arise which cannot be taken in to account at the time of providing such quote.
3.     Quotations are not fixed price. Hours are estimated at the pre-visit. We work on the clock, so if hours are less than quoted charged hours will be adjusted accordingly.
4.     Quotes will be provided within specified timeframe given at the pre-visit.
5.     We will provide our advice on resources needed to complete your move in the most efficient and cost-effective way, and options will be provided if requested but the final decision is with you.
6.     When we provide you with a quote, we will provisionally hold the date for you as a courtesy. We understand that you might be looking at multiple options and there is no obligation to accept our quote but once you have decided on the company that will be completing your move it would be greatly appreciated if you could let us know if you like to go ahead or not8 at your earliest convenience, so dates are not being held that are not required.

WORK NOT INCLUDED IN QUOTATION
1.     Unless agreed by us, we will not dismantle or assemble units, furniture or remove fixtures and fittings.
2.     We are not trained plumbers or electricians so are not able to disconnect or re-connect white good or electrical items as we would not want to cause damage to your property or goods that you would be responsible for but are happy to move these items once disconnected.
3.     Unless agreed by us, we are unable to remove items from a loft unless properly lit, the surface is safe, and access is safely provided.

PACKING
1.     J&T Moves pride ourselves on providing a great service. We offer a packing service using high standard but fairly priced materials.
2.     If you decide to pack yourselves, please feel free to ask for recommendations on the best way to pack your items to ensure safe transportation. We are happy to provide advice at the pre-visit or any time before your move. Double walled boxes are always the best option.
3.     If you are packing your own boxes, please ensure these are not overfilled as boxes can be difficult to transport safely if overfilled.
4.     We are not responsible for any goods that have been packed by yourselves but will advise if we see any items that don’t look safe for transportation and offer you our recommendation on the best way of transporting the item, providing alternative packing material if available, but the decision and responsibility remains with you. Any additional charges will be advised prior to your approval.
5.     It is your responsibility to let us know if there are any fragile items so we can advise if they have been correctly packed.
6.     You are responsible for Laptops, mobile phone and any sentimental items. These should be kept in your possession at all times and transported by yourself, or be the final items handed over to a member of the team to ensure that you are aware of the location of these items at all times.
7.     It is recommended to transport TVs in a TV box with sufficient padding to protect the TV. We can order TV boxes for you if required, at a charge or you can source this yourself. If you decide to source yourself, please ensure that you are using a double walled box and there is sufficient padding to protect your TV. This will be your responsibility if packed by yourself.

GOODS NOT SUITABLE FOR REMOVAL
1.     The following items will not be moved under any circumstances. These items include prohibited illegal or stolen goods, drugs, potentially dangerous damaging or explosive items such as gas cannisters paints and any other items we identify during your removal. If we become aware of any of these items during the removal, we will notify the relevant authorities.

YOUR RESPONSIBILITY TO US
1.     It is required that you or your representative is present during the full removal.
2.     We recommend completing a final check of the property and van once the job is complete to ensure nothing has been missed.
3.     Parking arrangements to be discussed and agreed at pre-visit.

CLAIMS
1.     Any claim for damages and or loss must be raised at the time of your removal being completed, this is so the relevant forms can be filled out and agreed by both parties before we leave the premises.
2.     We take no responsibility for items that you claim have been damaged or lost after we have left the premises after a completed removal.

PAYMENTS
1.     20% deposit is required to secure your booking. We are happy to change date as many times as required. We will do our best to accommodate date changes, but if for any reason your new date is not possible, we will offer as many alternatives as we can and hopefully, we can mutually agree on a suitable date. Deposits are not refundable, as once confirmed have prevented us from taking on any other bookings for that day.    Please make contact as soon as possible so we can do our best to accommodate your change in date.